Privacy Policy

LWorld Venture Sdn Bhd

LWorld Venture Sdn Bhd (“LWorld”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how personal data is collected, used, disclosed, stored, and protected.

1. Scope of This Policy

This Privacy Policy applies to visitors to our website, clients, prospective clients, business partners, counterparties, and individuals who communicate with or engage our services. It does not apply to third-party websites or services linked from our site.

2. Personal Data We Collect

  • Identification information such as name and corporate details
  • Contact information including address, email, and telephone number
  • Business and transactional information related to our services
  • Compliance-related information for AML, CTF, and due diligence
  • Limited technical data such as IP address and browser type

3. Purpose of Collection

  • Providing and administering products and services
  • Conducting due diligence and compliance checks
  • Meeting legal, regulatory, and contractual obligations
  • Managing business relationships and communications
  • Maintaining operational security and integrity

4. Confidentiality and Disclosure

Personal data is treated as confidential and is disclosed only where required by law, regulatory authorities, compliance obligations, or where necessary to perform contracted services. Disclosure is limited to what is strictly necessary and subject to confidentiality safeguards.

5. Storage and Security

LWorld implements reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Access is restricted to authorised personnel on a need-to-know basis.

6. Accuracy and Retention

We take reasonable steps to ensure personal data remains accurate and up to date. Data is retained only for as long as necessary to meet legal, regulatory, or legitimate business requirements.

7. Individual Rights

Subject to applicable laws, individuals may request access to or correction of their personal data, or withdraw consent where applicable. Requests may be subject to verification and legal limitations.

8. Cross-Border Transfers

Where personal data is transferred outside Malaysia, reasonable steps are taken to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Cookies and Website Analytics

Our website may use limited cookies or similar technologies to support functionality and improve user experience. These may be disabled via browser settings, subject to functionality limitations.

10. Regulatory Context

Precious metals are commodities and not financial products. Certain information may be required to comply with regulatory, AML, or responsible sourcing obligations.

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updates will be published on this page.

12. Contact Information

For privacy-related enquiries, please contact:

LWorld Venture Sdn Bhd
Email: hello@lworld.com.my